Securus Technologies Offering Exceptional Customer Service and Modern Correctional Technologies

Securus Technologies is the provider of criminal justice technological solutions for the correctional agencies. The company has been on the forefront of technology devices to be used for making the prisons and law enforcement agencies more secured and its security system more efficient. The company focused on inmate communication technology when it first started back in 1986 but deals with more advanced security devices and software for the prison industry. In the last four to five years, the company has invested millions of dollars on the developed on new technology along with on patents and partnerships with other technology companies.

The company wants to move from being an inmate communication company to becoming the top technology company for the sector. The company aims to improve the lives of the prison officers and that of the community by ensuring that the prisoners do not have access to privileges that often leads to complicated and dangerous situations. The company has a fully fledged headquarter located in Dallas and many regional offices all across the country so that their customers can get the best service possible. Since the criminals are adapting technology to break the rules of the prisons, it is up to Securus Technologies to update their systems so that these can be prevented.

Securus Technologies has been trying in many ways over the years to modernize the correctional sphere. One of the ways that Securus Technologies has contributed to the sector is by developing modern technologies that would make the correctional facilities safer and more secure. To achieve this objective, Securus Technologies recently announced the pilot programs of the drone detection technology. The drone detection technology would help prison facilities to detect any unauthorized drones that are trying to enter the prison premises. The drones are being used to supply a wide variety of contraband items inside the correctional facilities, and it needs to stop. In many cases, even weapons and guns are being transported inside the prison using the drones, and it is what needs to stop. The drone detection technology by Securus Technologies is still in its infant stage, but the company says that it would continue to use its resources and invest in it slowly to help it become more advanced and developed in the future.

Securus Technologies has also bagged three Gold Stevie Awards for its customer service, which is amongst the best in the industry. No service based company can ever win the heart of its customers if its customer service is poor. Securus Technologies has ensured that its customer service is exceptional and the fact that it has been winning the Gold Stevie Awards for many years goes on to prove its commitment to its customers.

 

 

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